At Shree Jewellers, customer satisfaction and trust are our top priorities. Due to the nature of jewellery products, please read our Return & Refund Policy carefully before making a purchase.

1. No Return on Jewellery Products

  • All jewellery purchases made at Shree Jewellers are final and non-returnable.
  • Jewellery items once sold cannot be returned or exchanged due to hygiene, customization, and value considerations.

2. Custom & Special Orders

  • Customized jewellery or special orders made as per customer specifications are non-refundable and non-exchangeable under any circumstances.
  • Advance payments made for custom orders are non-refundable.

3. Manufacturing Defects

  • In the rare event of a manufacturing defect, customers must inform us within 24 hours of purchase or delivery.
  • After verification by our quality team, repair or replacement may be offered at our discretion.

4. Refund Policy

  • Refunds are not applicable for jewellery purchases.
  • Any exceptional refund cases, if approved, will be processed through the original mode of payment and may take 7–10 working days.

5. Exchange Policy

  • Exchanges, if any, are allowed only at the sole discretion of Shree Jewellers and must comply with store terms discussed at the time of purchase.
  • Exchange value will be calculated based on prevailing gold or diamond rates.

6. Cancellation Policy

  • Orders once confirmed cannot be cancelled.
  • Any cancellation requests are subject to approval and may attract deductions for processing or material costs.

7. Policy Updates

Shree Jewellers reserves the right to modify or update this Return & Refund Policy at any time without prior notice. Updates will be reflected on this page.

8. Contact Us

If you have any questions regarding our Return & Refund Policy, please contact us:

📧 Email: info@shree-jewellers.in
📞 Phone: +91-7020179418
🌐 Website: https://shree-jewellers.in/